Support Staff

Silvia Villasenor, NCMA

What do you do at AFWC? I’m one of the first faces you see at our clinic or speak with on the phone. I check patients in/out, assist our providers during appointments and generally help keep the office running smoothly.
What do you love most about your job with AFWC? Our patients – I really enjoy helping them to feel better, care for their health and learning about their lives.
AFWC patients would most likely know you because… I am the one who makes the confirmation calls. Many patients recognize my voice on the phone before I introduce myself!
What are your personal interests outside of work? I love four wheeling, camping, hanging with family, shopping, sometimes even being lazy!
What would AFWC patients be surprised to learn about you? That I enjoy being in the dirt with a powerful four wheeler.

What do you do at AFWC? I’m one of two medical assistants.
What do you love most about your job with AFWC? I love learning new things from our providers and being able to assist with patient procedures including prolotherapy, PRP and hormone pellet placement.
AFWC patients would most likely know you because… I am tall…and blonde (literally, not figuratively!)
What are your personal interests outside of work? I’m very interested in healthy lifestyles and nutrition. I also enjoy playing video games when I’m not doing homework (okay, sometimes when I should be doing homework!)
What would AFWC patients be surprised to learn about you? I’m a medic in the Alaska Army National Guard.

What do you do at AFWC? I’m one of two Office Assistants
What do you love most about your job with AFWC? I love the people I work with – we have a lot of fun working together.
AFWC patients would most likely know you because… I do a little of everything – answering phones, checking patients in/out and coordinating pre-authorizations and records requests. I pitch in wherever I’m needed to help our patients have a positive outcome to their healthcare needs.
What are your personal interests outside of work? Outside of work, I like to work out (when I’m not feeling lazy, of course.), watch tv, watch movies and play basketball. I also enjoy snowboarding, longboarding, hiking and biking.
What would AFWC patients be surprised to learn about you? I like dogs, babies and toddlers but I don’t plan on having any anytime soon.

What do you do at AFWC? I’m a part-time Office Assistant.
What do you love most about your job with AFWC? I love my job because of the people I work with. Everyone works hard but we try to have fun in the office. Every day, I appreicate that I have a chance to learn something new about the medical field.
AFWC patients would most likely know you because… Our patients will notice I work in the back office. I spend afternoons working on “behind the scenes” tasks – primarily scanning and importing medical documents into patient’s electronic records.
What are your personal interests outside of work? I enjoy many outdoor activities such as hiking, biking, walking, jogging, outrigger canoeing, boogie boarding, softball, snowboarding, cross country skiing, etc. I also enjoy spending time with friends family – watching movies, short readings, traveling and eating…which is probably why I need to hike, bike, jog, etc.!
What would AFWC patients be surprised to learn about you? I’m originally from Hawaii but I love the snow in Alaska.

What do you do at AFWC?
I’m the practice manager – I ensure our patients are happy with the medical care we provide and troubleshoot any problems.
What do you love most about your job with AFWC?
I truly enjoy working with our staff and patients alike. It’s not uncommon to see me chatting with a patient, catching up on their life or listening to suggestions or ideas on how we can improve our patients’ health care experience.
AFWC patients would most likely know you because…
I’m the one usually running back and forth from my office to the front desk, talking to myself!
What are your personal interests outside of work?
Spending time with friends and my 19-year-old American Eskimo, Shelly Hoover, fishing, camping, reading, music, cooking/baking, garage sales, and road trips. I volunteer with the American Cancer Society, local animal organizations and senior centers.
What would AFWC patients be surprised to learn about you?
I’m an avid Ohio State football fan courtesy of my dad and brothers – Go Buckeyes!